Many organizational processes are manual by nature, which typically makes them prone to errors and difficult to manage, track and execute. Not only can things get lost in the shuffle within these manual processes, but they often lead to delays in getting things done.
For example, in a traditional application submission process a person might mail or fax in the document to the department assistant, who in turn forwards the file to the program administrator for review. The file can sit in the inbox for days waiting to be reviewed. Once reviewed, it moves on to approval where it might sit another day or two waiting to be processed and entered into the system. Additional delays can lengthen the process if anyone along the chain happens to be out sick, on vacation, or simply not able to execute their portion of the approval process in a timely manner. The bottom line is that there are simply too many manual aspects associated with these traditional processes.
OTM offers a platform with built-in workflow capabilities that enable you to automate various manual processes to save time, eliminate errors and improve overall efficiency. The workflow capabilities allow you to create a more formal structure for collaboration or review processes, giving you precise control over how information flows through your department or program. They also give you the ability to enhance and streamline processes key to the success of your operations.
Case Studies
1. New Product Innovation Competition
2. Undergraduate Programs Course Petition Process