Many organizational processes are manual by nature, which typically makes them prone to error and difficult to manage, track and execute. Not only can things get lost in the shuffle within these manual processes, but they often lead to significant delays in getting things done.
For example, in a traditional approval process a person might submit a purchase request to an administrator, who in turn forwards the request to the executive's inbox for approval. The request can sit in the inbox for days waiting to be approved. Once approved, it moves on to Accounting where it might sit another day or two waiting to be processed and entered into the system. Additional delays can lengthen the process if anyone along the chain happens to be out sick, on vacation, or simply not able to execute their portion of the approval process in a timely manner. The bottom line is that there are simply too many manual aspects associated with these traditional processes.
OTM offers a platform with built-in workflow capabilities that enable you to automate processes to save time, eliminate errors and improve overall efficiency. Its workflow capabilities allow you to create a more formal structure for collaboration processes, giving you precise control over how information flows through your department or program. They also give you the ability to enhance and streamline processes key to the success of your operations.