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  1. Westlaw

    to the appropriate resources. If your department is interested in a live, online introduction to Westlaw, you may request a webinar through our office. How can I get
  2. Room Reservations

    -  These facilities are available whenever regular classes are NOT scheduled. Semester long reservations are initially booked by department staff
  3. 1.3 Building Evacuation

    the building until the Boston Fire Department or Suffolk University Police give the okay. Floor Wardens: The Floor Wardens in each building serve
    Emergency ManagementMay 10, 2021
  4. WPA2 Wireless Documentation

    , as well as to connect to shared departmental network drives, shared folders, certain network applications, edit websites, perform file transfers, and much more
  5. System Administrator Account Policy

    departments must submit to the Information Security Officer or Chief Information Officer a list of System Administrators for any University systems and/or applications
    ITS Information SecurityJun 20, 2013
  6. Vendor Policy

    necessary will be required to follow IT Governance and be reviewed for accessibility, data security and privacy, contract language by the appropriate department. Also
    ITS Information SecurityDec 18, 2023
  7. OTM Support Policy

    department voicemail, emails or under Service Alerts. Follow-up Times, not resolution (During support hours: Mon-Fri: 8:45am to 4:45pm) The following table … will make every effort to post messages via department voicemail, emails or under Service Alerts. Problem Resolution Times Due to the complex nature
  8. CourseCast FAQs

    in IT departments. Does the CourseCast recorder support 64-bit OS? Yes, 64-bit operating systems are supported. I don't have an internet connection at the hotel. Can
  9. Contact Support

    Suffolk University provides faculty, students and staff, technology support through our Information Technology Services department.  We provide support in multiple ways, including online and in person. Not sure who to contact with a technology question? Check out this guide to technology support at SU. When in doubt
  10. 4.2 Evacuation Procedures

    the Boston Fire Department or Suffolk University Police give the okay. Only individuals with emergency duties may enter the building prior to the "all clear
    Emergency ManagementSep 03, 2015