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Computrace is a small software client that resides in the computer. It is designed to assist in the recovery of a laptop that is either lost or stolen.

All laptops provided by to Suffolk University faculty and staff are installed with Computrace.

Computrace must check in through an Internet connection at least once every 30 days in order to maintain the "recovery guarantee", which is part of our contracted service with the manufacturer, Absolute Software. If a laptop is lost or stolen and it hasn't reported in within 30 days, attempts to recover it would still be made but department\University may not receive replacement money in the event the laptop isn't recovered in a timely fashion. Once a laptop regularly reports in again, it is under the standard warranty.

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