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Answers to a wide variety of computing questions and how-to’s are available in this knowledge base, through FAQs and tutorials. These are available under the respective services we offer.

Want to know how long it takes to fulfill your requests? View our Support Policy to get an idea of the process



Monday thru Friday - 8:30 AM to 8:00 PM


Phone: 617-557-2000

Walk-In Location

The Service desk is open to walk-in visits during regular business hours.

We are located on the 6th Floor of the Sargent Hall building, inside of the Computer Lab.

Blackboard & Collaborate Support

For all general questions, how to's, assistance and training please contact us.

If you need Blackboard or Collaborate assistance outside of normal business hours, you may try our 24 Hour Blackboard and Collaborate support line at 866-886-4861

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