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This Quickstart Guide will help you to connect to WPA2, Suffolk |
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University’s secured wireless Network for faculty, staff and students. Students will need their Suffolk username and password to access SU_Student_WPA2. Faculty and staff must use their Suffolk desktop username and password to access SU_Staff_WPA2.
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Before You BeginThese instructions assume you have a computer running Windows XP Professional with at least Service Pack 2 (right click My Computer and click properties to check) and an installed wireless network interface card (NIC) which supports WPA encryption (most do except for some older models). |
Step 1
Go to Start > Control Panel > Network Connections, select your wireless network connection, right click on it and select Properties.
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If you are still unable to connect after following the above instructions, please contact the Help Desk at (617) 557-2000 or email helpdesk@suffolk.edu.
Notes
You should not need to enter your credentials on subsequent connections to SU_Student_WPA2 or SU_Staff_WPA2 unless you change your password.
Troubleshooting
You can clear out the credential cache by editing the registry. Fire up the registry editor (START->RUN->REGEDIT) and delete the HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEAPinfo registry key.
(DO NOT do this unless you feel comfortable editing the registry)
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