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Info

Want to know how long it takes to fulfill your requests? View our Support Policy to get an idea of the process

Open a Ticket

Fill out the online form to request support

 

Hours

Monday thru Friday - 8:45 30 AM to 48:45 00 PM

Contact

Phone: 617-573557-85242000
Email: otm@suffolkservicedesk@suffolk.edu

Walk-In Location

The Office of Technology Management Service desk is open to walk-in visits during regular business hours.

We are located on the 5th Floor of the Sawyer building, adjacent to the Sawyer Computing Centerat 120 Tremont Street in the Suffolk University Law School building 6th floor in the computer lab and provides in-person support to students, faculty, and staff of the university.

Blackboard &

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Collaborate Support

For all general questions, how to's, assistance and training please contact the Instructional Technologist .For all other questions please contact the Suffolk University Help Desk at (617) 557-2000, 8:30 AM - 8:00 PM ET, Mon - Fri.  us.

If you need Blackboard or Wimba Collaborate assistance outside of these normal business hours, you may try our 24 Hour Blackboard and Horizon Wimba Collaborate support line at 866-886-4861