Answers to a wide variety of computing questions and how-to’s are available in this knowledge base, through FAQs and tutorials. These are available under the respective services we offer.
Want to know how long it takes to fulfill your requests? View our Support Policy to get an idea of the process
Open a Ticket
Fill out the online form to request support
Monday thru Friday - 8:45 AM to 4:45 PM
The Office of Technology Management is open to walk-in visits during regular business hours.
We are located on the 5th Floor of the Sawyer building, adjacent to the Sawyer Computing Center.
Blackboard & Wimba Support
For all general questions, how to's, assistance and training please contact the Instructional Technologist .
For all other questions please contact the Suffolk University Help Desk at (617) 557-2000, 8:30 AM - 8:00 PM ET, Mon - Fri. If you need Blackboard or Wimba assistance outside of these hours, you may try our 24 Hour Blackboard and Horizon Wimba support line at 866-886-4861