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Note

If you cannot find the answer to your question on this page or under the specific services to the left, please contact us.

Faculty & Staff FAQs

Where can I get help with my Suffolk email?

Contact the University Help Service Desk for assistance with email

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How can I record audio narration with Powerpoint?

You can use Panopto CourseCast to record audio with PowerPoint from home, office or classroom.

How can I record an introductory video for my class?

You can use Panopto CourseCast to record videos from home, office or classroom.

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Is there a general purpose computer center for my students to do their assignments?

Yes. Visit the Sawyer Computing Center page for more information.

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We no longer issue individual printers to individual offices.  We are instead utilizing departmental networked printers that are centrally located for each floor/department. For more information go to the Printing page.

How can I get support with technology?

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How can I transmit live audio and video, while collaborating with students on my computer?

You can use Wimba Classroom for live web conferencing with students. For more information go to the Wimba Classroom page

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How can I create a podcast of my lecture?

You can use Panopto CourseCast to record podcasts (audio or video) from home, office or classroom.

Can I access wireless internet on campus?

Yes, you can sign in by using your Suffolk email username and password. Go to the Wireless page for more information.

Where can I scan documents?

Scanners are available in the networked, multi-function devices that are centrally located in each floor/department.

Student FAQs

How can I get help logging to the MySuffolk portal?

Contact the University Service Desk for assistance with MySuffolk portal issues.

Where can I get help with my Suffolk email?

Contact the University Help Service Desk for assistance with email.

Can I access my course materials online?

Blackboard is the University's course management system. It is up to your individual professor to post materials online in Blackboard. For more information go to the Blackboard page.

Where can I print my assignments?

We offer free printing services in the Sawyer Computing Center. Go to the Printing page for more information.

Is there a computer lab for students?

Yes. Go to the Sawyer Computing Center page for more information.

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Suffolk does not currently support non-University hardware. For all other questions please Please contact the University Help DeskService Desk for other types of assistance.

How do I get a job at the Sawyer Computing Center?

Please visit the Employment Center for more information about working in the Sawyer Computing Center.

Can students download Microsoft Office for free?

Yes!! Log in to o365.suffolk.edu .