If you cannot find the answer to your question on this page or under the specific services to the left, please contact us.

Faculty & Staff FAQs

Where can I get help with my Suffolk email?

Contact the University Service Desk for assistance with email

How can I make my course materials available to students online?

You can use Blackboard to distribute course materials and communicate with students.

How can I record audio narration with Powerpoint?

You can use Panopto CourseCast to record audio with PowerPoint from home, office or classroom.

How can I record an introductory video for my class?

You can use Panopto CourseCast to record videos from home, office or classroom.

How do I log in to my office computer?

View the Computer Account page for more information

Is there a general purpose computer center for my students to do their assignments?

Yes. Visit the Sawyer Computing Center page for more information.

How can I access My Documents from home?

You can use Remote Access to access files, folders and select applications from home or off campus.

What software and databases are available as a faculty member?

View the Software and Databases page for more information.

Can I get a printer for my office?

We no longer issue individual printers to individual offices.  We are instead utilizing networked printers that are centrally located for each floor/department.

How can I get support with technology?

View the Contact Support page for detailed information on getting help with technology.

Can I borrow a laptop and projector for a conference I am attending?

Yes. For more information go to the Equipment Loans page.

What kind of a computer do I get for my office?

View the Office Computer page for more information.

How can I transmit live audio and video, while collaborating with students on my computer?

You can use Wimba Classroom for live web conferencing with students.

How can I create a podcast of my lecture?

You can use Panopto CourseCast to record podcasts (audio or video) from home, office or classroom.

Can I access wireless internet on campus?

Yes, you can sign in by using your Suffolk email username and password. Go to the Wireless page for more information.

Where can I scan documents?

Scanners are available in the networked, multi-function devices that are centrally located in each floor/department.

Student FAQs

How can I get help logging to the MySuffolk portal?

Contact the University Service Desk for assistance with MySuffolk portal issues.

Where can I get help with my Suffolk email?

Contact the University Service Desk for assistance with email.

Can I access my course materials online?

Blackboard is the University's course management system. It is up to your individual professor to post materials online in Blackboard.

Where can I print my assignments?

We offer printing services in the Sawyer Computing Center.

Is there a computer lab for students?

Yes. Go to the Sawyer Computing Center page for more information.

Do you have wireless capability?

Yes. Go to the Wireless page for more information.

Can you help troubleshoot my personal laptop?

Suffolk does not currently support non-University hardware. Please contact the University Service Desk for other types of assistance.

How do I get a job at the Sawyer Computing Center?

Please visit the Employment Center for more information about working in the Sawyer Computing Center.

Can students download Microsoft Office for free?

Yes!! Go to  https://webstore.suffolk.edu/ for more information.