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Windows 7 unable to connect to SU_Student_WPA2 or SU_Staff_WPA2 after entering user credentials in the Network Authentication window.

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NSG:University Computer Policy statementNSG:
University Computer Policy statement

Step 1


Click the "Network" “Network” button on your taskbar next to the clock or speaker.

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On the Wireless Network Properties window make sure the Security tab is selected, Remember my credentials check box is "checked"“checked”. Click on the Settings button.

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On the EAP MSCHAPv2 Properties make sure that "Automatically “Automatically use my Windows logon name and password (and domain if any)" check box is Un-checked and click "OK" “OK” on all the remaining windows.

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Type in your Suffolk email username (without the @suffolk.edu) and password and hit "OK“OK."

Step 8

When the "Windows “Windows Security Alert" Alert” shows:

  1. Hit the arrow next to Details
  2. Confirm that the Radius Server is "uac“uac.suffolk.edu."
  3. Hit Connect

After following these steps, whenever your computer detects SU_Student_WPA2 or SU_Staff_WPA2, you will be able to connect automatically.

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If you are still unable to connect after following the above instructions, please contact the Help Desk at (617) 557-2000 or email helpdesk@suffolk.edu.