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PROBLEM: If you are getting a Terminal Services Error when trying to launch applications through Remote Access (see screenshot below), please review this article.

SOLUTION: Recent security updates like Win 7 SP1 and KB2483614 for Win7 and Vista upgrade the RDP client to RDP 6.1 . This breaks the Propalms Remote Access App launch over TSE Relay servers with an "Internal Client Error.

1. Either uninstall and re-install Propalms client 6.0.5.1 OR

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We reccomend Option 1for most users. If that does not fic the problem you can follow the directions in Option 2.

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