Please visit the ITS Knowledge base for more information on Tech Requirements and Tutorials.

Help Desk Support


Please contact Suffolk University Service Desk if you encounter difficulties with MySuffolk and/or Suffolk Email.

 Contact Information   

Phone:               617.557.2000
Office Hours:      8:00AM - 8:00PM 


Please contact Presidium Help Desk if you encounter technical difficulties with Blackboard and/or Collaborate.

Contact information: 

Toll-free number: 1.866.886.4861

option 1: Collaborate
option 2:  Blackboard