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| Issue | Who to Contact | Contact Info |
|---|---|---|
Computers and equipment in classrooms and labs and in faculty and administrative offices | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Software updates and installations | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Research software | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Operating systems (Windows and Mac) and browsers (Internet Explorer, Firefox, Safari) | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Client applications (Microsoft Office, Adobe Acrobat) | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Instructional technologies (Blackboard, Collaborate, Panopto CourseCast, etc) | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu
Call: 617-557-2000 For Blackboard and Collaborate help after business hours, use: Call: 866-886-4861 |
Instructional consultation and educational technology training | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Suffolk email, Outlook or Umail | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
MySuffolk portal | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Wireless access | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
DataTel | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Suffolk University web site | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Projectors | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
Professional recording of special events; audio/visual equipment | University Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |