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A live chat is considered synchronous communication.  Faculty and students log on at the same day/time to chat.  Not all courses at SBS Online use or require a live chat.

Program/CoursesRequired Chat
MBA Online Program90 minute chat
GDPA Online Program90 minute chat 
PAD courses  Varies
Undergrad courses  Varies
Exec MBA Hybrid  No chat required 

*Varies means that some courses may require chat, while others may not.  Always check with the faculty teaching the course. 

Preparing for an online live chat:

  1. Make sure you and your computer are going to be ready to participate in an online course.  Double-check your capabilities by looking at the Technical Requirements at: http://www.suffolk.edu/business/8897.html

  2. Log in to your chat session on time, or even a little beforehand. Your professor will already be there and might be able to answer questions you have before the session begins.

  3. Complete any assigned homework before your weekly live chat session so that you can engage in a discussion during that time. The most informative and fun sessions are when you and your fellow students are active participants in discussing topics at hand.

  4. During the live chat session stay focused on the subject matter and leave yourself open to all of the different perspectives your peers may have. Remember that if everyone has all the same opinions, life would actually be pretty boring!

  5. Know that all chat sessions are archived for your review at a later time. They are available to everyone in your class. As you are most likely aware, technology is sometimes unpredictable. This unpredictability is a good reason to make sure you have run the Wizard once for each different machine you use, as well as a reason to log in early to just make sure you are “good to go”.  If you do run in to some kind of trouble, let your professor know as soon as possible.

  6. If you attend a chat sessions conducted by other faculty in other courses, remember that there are a variety of ways to conduct the synchronous chat. Be sure you are knowledgeable about what each faculty in each class expects.

Online live chats are not intended to be lecture but a live discussion on course materials, case study, assignments, etc.  Preparation before the live chat is key to a sucessful class discussion.

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