How do I prepare my computer for a Wimba Classroom presentation?
Whenever a computer is going to be used for a Wimba Classroom presentation, the Wimba Classroom Setup Wizard should be run well in advance. Doing so will ensure that all necessary software and configurations are installed on the computer and will allow you to identify potential problems and fix them before the actual event.
To run the Wizard, simply log in and if you've not previously successfully gone through the Wizard before, you'll be prompted to do so.
Watch a tutorial on how to launch and run the Wimba Setup Wizard
What if I experience technical difficulties? Who can I contact for support?
Please contact the Suffolk University Help Desk at (617) 557-2000, 8:30 AM - 8:00 PM ET, Mon - Fri. If you need Wimba assistance outside of these hours, you may try our 24 Hour Blackboard and Horizon Wimba support line at 866-886-4861
How can I track student attendance/usage in Wimba Classroom?
To track room attendance in Wimba Classroom,
1. Go to the Wimba Classroom within your Blackboard course
2. Click on the title of the Wimba Classroom you want to view data for
3. Click on the Advanced button
4. Under Reports, click on Tracking
5. Click the Download Data button that appears in a new window or you can view the results on the screen
6. The Download data button allows you to download a .tsv file that opens in MS Excel