Go to Start > Control Panel > Network Connections, select your wireless network connection, right click on it and select Properties.
- On the Wireless Network Connection Properties window, ensure that the two check boxes at the bottom are checked.
- Select the Wireless Networks tab.
- Under the Wireless Networks tab, ensure the Use Windows to configure my wireless network settings box is checked.
- Click Add.
- Add SU_Student_WPA2 or SU_Staff_WPA2 to the Network name (SSID) field.
- Select "WPA2" as the Network Authentication and "AES" for the Data Encryption.
- Click the Authentication tab.
Under the Authentication tab,
- If selectable, select Enable IEEE 802.1x authentication for this network
- Select _"Protected EAP (PEAP)" as the _EAP type.
- Make sure ALL THE OTHER BOXES ARE UNCHECKED
- Click Properties.
Under Protected EAP Properties, your screen should look as above.
- If checked, uncheck Validate server certificate
- If checked, uncheck Enable Fast Connect
- Click Configure
- Uncheck Automatically use my Windows logon name and password (and domain if any) is checked
- Click OK.
Click OK on all open windows until you are at the Network Connections window (shown in step 2)
Once you have successfully connected, you have to login, you will see the following balloon in the bottom right-hand corner of your screen. Click on this balloon.
Note: If you do not see this balloon, right click the wireless network connection, (shown in step 1) select "Disable" and then "Re-enable". If still no balloon, double check your settings.
When you connect to the wireless network for the first time with Windows XP, you will be prompted for your user credentials. XP will save the credentials you supply and use them for all future connections to the network.
After clicking the balloon, enter your login credentials. Enter your Suffolk username (email address without the @suffolk.edu) and password in the appropriate boxes.
The Logon Domain box should be left blank.
You should now be connected to the SU_Student_WPA2 or SU_Staff_WPA2 wireless network.
If you are still unable to connect after following the above instructions, please contact the Help Desk at (617) 557-2000 or email firstname.lastname@example.org.
You should not need to enter your credentials on subsequent connections to SU_Student_WPA2 or SU_Staff_WPA2 unless you change your password.
You can clear out the credential cache by editing the registry. Fire up the registry editor (START->RUN->REGEDIT) and delete the HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEAPinfo registry key.
(DO NOT do this unless you feel comfortable editing the registry)