SU WPA2 Wireless Access FAQ
January 2012: Campus Wirele ss Update 802.11n WiFi
- What is SU WPA2?
- Where can I find SU WPA2 Connection instructions?
- Does SU WPA2 replace our wired Internet connections on campus?
- Are wired Internet services going away?
- How do I use the SU WPA2 secured wireless service?
- I am running Windows XP or Vista and I am being prompted for a domain when I login to SU_Student_WPA2 or SU_Staff_WPA2 (secured wireless). What should I do?
- What is the SU_Guest wireless service?
- How can I access SU_Guest?
- Why can't I use my own wireless router on the network?
- Can electronic appliances disrupt wireless service?
Campus Wireless Update
802.11n is a new standard of Wi-Fi, or wireless, local area networking. The main benefit when compared to 802.11g, are 50% faster transmission speeds and increased signal strength, when accessed from an 802.11n capable system. 802.11n also supports systems using 802.11a, b, or g, at their rated speeds. This past summer, Information Technology Services began an upgrade to 802.11n, which is now deployed in all Suffolk University buildings.
What is SU WPA2?
SU WPA2 is Suffolk University's secured wireless service. It is available in all publicly accessible areas on all the Suffolk's campus buildings. This includes all the residence halls. Students can access SU_Student_WPA2 service with their Suffolk email credentials; faculty and staff can access SU_Staff_WPA2 with their Suffolk University computer workstation accounts. SU WPA2 secured wireless service will allow you to access standard websites, but it also allows you to connect to shared departmental drives, certain network applications, edit websites you have access to, perform file transfers, and more.
Where can I find SU WPA2 Connection instructions?
Help Desk and http://wikis.suffolk.edu/WPA2 has detailed SU WPA2 Connection instructions with screen shots. See the specific SU WPA2 Connection instructions for your operating system/platform:
Connecting to Suffolk University's wireless WPA2 networks on Android
Connecting to Suffolk University's wireless WPA2 networks on Blackberry Curve 9330
Connecting to Suffolk University's wireless WPA2 networks on iPad
Connecting to Suffolk University's wireless WPA2 networks on iPhone
Connecting to Suffolk University's wireless WPA2 networks on MacOS 10.5
Connecting to Suffolk University's wireless WPA2 networks on MacOS X
Connecting to Suffolk University's wireless WPA2 networks on Windows 7
Connecting to Suffolk University's wireless WPA2 networks on Windows Vista
Connecting to Suffolk University's wireless WPA2 networks on Windows XP
Manually Connecting to Suffolk University's wireless WPA2 networks on Android LG G2X phones
Manually Connecting to Suffolk University's wireless WPA2 networks on BlackBerry Devices
Does SU WPA2 replace our wired Internet connections on campus? Are wired Internet services going away?
No! SU WPA2 wireless service expansion is an enhancement of our Internet services to provide more convenient access on campus for mobile technologies. It does not replace our wired (plug-in) Internet service.
How do I use the SU WPA2 secured wireless service?
You will need a wireless Network Interface Card (NIC) that handles the 802.11a, b, g or n standards (802.11a/b/g/n).
With instructions on how to connect to SU WPA2 for your operating system/platform.
Connecting to Suffolk University's wireless WPA2 networks on Android
Connecting to Suffolk University's wireless WPA2 networks on Blackberry Curve 9330
Connecting to Suffolk University's wireless WPA2 networks on iPad
Connecting to Suffolk University's wireless WPA2 networks on iPhone
Connecting to Suffolk University's wireless WPA2 networks on MacOS 10.5
Connecting to Suffolk University's wireless WPA2 networks on MacOS X
Connecting to Suffolk University's wireless WPA2 networks on Windows 7
Connecting to Suffolk University's wireless WPA2 networks on Windows Vista
Connecting to Suffolk University's wireless WPA2 networks on Windows XP
Manually Connecting to Suffolk University's wireless WPA2 networks on Android LG G2X phones
These directions will set your computer to automatically connect to SU WPA2. We support other operating systems on a case by case basis.
If you need assistance with your connection, for help email helpdesk@suffolk.edu or call 617-557-2000 (x2000). Students can visit the RCS Residential Computing Services for help as well in 150 Tremont Resident Hall located in sub-basement.
I am running Windows XP or Vista and I am being prompted for a domain when I login to SU WPA2 (secured wireless). What should I do?
Leave that space blank when you log in. When you login, just use your Suffolk credentials if you are a student or your Suffolk desktop login credentials if you are a faculty or staff member.
What is the SU_Guest wireless service?
SU_Guest is the open access (not secured) wireless network on campus. SU_Guest is available in all administrative and classroom buildings, as well as residential common areas and libraries. SU_Guest is intended for light web browsing for people who do not have Suffolk email or Suffolk University desktop login credentials.
If you are a faculty or staff member, or a student, Information Technology Services strongly recommend that you use SU_Student_WPA2 or SU_Staff_WPA2 offers exclusive wireless access to internal systems for faculty and staff with desktop logins and more secure connections to online services for students with Suffolk University accounts.
How can I access SU_Guest?
You will need a wireless network card installed on your computer and you will need to be in one the Suffolk University service areas. If you are running Windows XP (Home or Professional), Vista, Mac OS (10.2 or newer) your computer will most likely automatically detect SU_Guest.
Why can't I use my own wireless router on our network?
Adding wireless routers, switches, hubs or other unsanctioned network expansion devices can disrupt network service to classroom, research, residential and administrative venues. In addition, unsanctioned devices expose the University network and its data to virus, worm and denial of service attacks. For these reasons, the Appropriate Use Policy prohibits connection of personal, private or departmental switches, routers, wireless access points or DHCP-serving devices to centrally-managed network segments, except only as may be agreed to in writing between the device owner and Information Technology Services.
For general assistance, please contact helpdesk@suffolk.edu.
Can electronic appliances disrupt wireless service?
Cordless telephones and other devices that use the 2.4 gigahertz frequency can disrupt wireless internet service. If you are considering purchasing a wireless telephone, please make sure that it uses the 5.8 GHz or 900 GHz frequencies. .