What is the address for the Download website
Download Website Address - http://e5.onthehub.com/WebStore/Welcome.aspx?ws=8e14c9c0-ec9b-e011-969d-0030487d8897&vsro=8
Can departments teaching disciplines other than Technology sign up for this program?
No, only departments teaching technology disciplines are eligible for this program.
If students get software through MSDNAA, do they have unlimited usage of the software?
No, MSDNAA software is intended for use in academic pursuits of technology disciplines: schoolwork, research, academic projects, and so on are all acceptable uses.
Can students keep these tools after they graduate?
Yes, this license is perpetual and nontransferable. You don't have to uninstall the tools, but the stipulation of "academic use only" does not change.
In one class, students used MSDNAA tools to create a product that is so good they plan to sell it. Can products made with MSDNAA software be sold commercially?
Yes, the only stipulation is the purchase of commercial licenses for all tools used in the creation of a new product prior to selling the product in a commercial situation.
Do you offer support for students once they install the software on their computers?
OTM cannot provide support for the MSDNAA program beyond granting access to the service.
Currently, we will not troubleshoot or support problems with software installations, errors while using the software, or development with the software. We will not support problems with MSDNAA software on personal computers; each personal computer is unique (including the operating system, the third-party software applications that are already installed, etc.), and there is no way for us to provide support for individual issues beyond what is covered in these FAQs.
The download website does offer many support tools, and documentation.
I haven't received an email with my login information. What do I do?
If you haven't received your username and password, try the following:
- Your login credentials are sent to your Suffolk email address. If you forward your Suffolk email you must check the forwarding account.
- You can request your username and password be sent again by selecting the SIGN IN link on the MSDNAA Download website , then choosing "Forgot Password." You must enter your Suffolk email address.
- If you're positive you've been registered with the system, but get an error when typing in your username, it's likely that the Suffolk email address provided for registration was entered incorrectly. Contact the instructor and confirm that your email address is correct.
How can I obtain my forgotten password to download software?
You can request your username and password be sent again by selecting the SIGN IN link, then choosing "Forgot Password." You must enter your Suffolk email address.
Where is the product key / serial number for the software located?
After you obtain software from the MSDNAA web site, the product key / serial number for the software is included in the Purchase Confirmation email you receive. The "packing slip" web page that is displayed after you begin the download also shows the product key.
Where can I find MSDNAA documentation regarding access and using the software?
MSDNAA offers a set of FAQs on their download website at: