What is my Blackboard username and password?
Username
Your username is your first initial + middle initial + last name (all lowercase). If you do not have a middle initial, your username will simply be your first initial + last name (all lowercase).
Password
Your password is originally set to the last 6 digits of your Social Security Number. If you do not have a Social Security number, it has been set to your 6 digit date of birth (mmddyy). If you have already logged in before, please use the password you created.
Questions/problems? E-mail the ITS Help Desk .
Where can I get help with Campus Cruiser login issues?
For all Campus Cruiser questions and issues please call the 24/7 university help desk at 617-557-2000 or email cruiser@suffolk.edu.
Where can I get help with Blackboard issues?
There is a 24/7 Help Desk that handles Blackboard and HorizonWimba (audio/video tool) issues. Please contact the University Help Desk at 617-557-2000.
Faculty who need help with Blackboard may contact Elaine Garofoli, SBS Educational Technologist at egarofoli@suffolk.edu or x 1112 for assistance during normal business hours.
If a function or feature within Blackboard is not working, please contact OTM at x 8524 or fill out our online support form.
Why can't I see my courses in Blackboard?
Courses are loaded into the Blackboard system before the semester begins and then twice daily during the add/drop period. During the add/drop period it may take up to 12 hours to add or delete a course, so please be patient. If your courses are not correctly listed after the add/drop period, please contact the Registrar's Office.