Mail and package delivery to each department should be screened for suspicious letters and/or packages. Some common features of threat letters/packages are listed below, but the presence of one or more of these elements does not always mean that the package is suspicious.
Potential elements of suspicion:
- Fictitious, unfamiliar or no return address
- Hand written or poorly typed address
- Address to a title only or an incorrect title
- Mailed from a foreign country
- Excessive postage
- Excessive string or tape on package
- Misspelling of common words
- Restrictive markings such as "Confidential," "Personal," etc.
- Excessive weight and/or feel of a powdery or foreign substance
- Discoloration or stains
5.5.1Responses to receiving suspicious letters or packages
- Stay calm
- DO NOT HANDLE THE PACKAGE
- Contact SUPD at (617)573-8111 or (617)573-8333. They will contact Boston Police, Boston Fire Department, OEHS, and Facilities
- If the package is opened or leaking, seal the room (close windows and lock the doors) and remain in the room until otherwise directed
- If you open a letter or package that may have contaminated you or there is some sort of foreign substance in the envelope or package, place the letter back into the envelope/package and close it back up. Call SUPD to report the letter and tell the dispatcher you have opened the envelope/package, there is a substance inside, and what you have done up to that point
- If the package is unopened, seal, and leave the room and await direction from the proper authorities
- In buildings with centrally controlled HVAC, Facilities will shut off the air supply and return fans to the affected area(s)
Unless Suffolk University Police or other threat respondents request your help, leave further action to the appropriate authorities.