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Receipt of a Telephone Threat:

• Get as much information about the caller as possible
• Keep the caller on the phone as long as possible
• Tell a nearby coworker to contact the Suffolk University Police at (617) 573-8111 and indicate that a threat (bomb/bio-chemical, chemical, etc.) is being received via telephone
• If possible, transfer the call to University Police Dispatch at (617) 573-8111. To do this with an NEC phone, press the transfer (TRF) button and the caller will be put on hold, dial 8111, tell the dispatcher what you have and that you are transferring the call to them and hang up. If the extension is busy or the dispatcher does not want to take the call, press (TRF) to get the call back
• SUPD will contact the Risk Manager who will notify the ICS Core Team as necessary
  • See Section 8.1 Threat Call Protocol. Complete the checklist to the “greatest extent possible”. If an area of threat is specified, be prepared to evacuate specified floor, floor above, and floor below at SUPD discretion

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