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What is Qualtrics?

Qualtrics is an online survey tool available for use by all Sawyer Business faculty, students and staff to support teaching, learning and research activities. Qualtrics allows you to easily design surveys with question libraries, point-and-click editingdesign, automatic choices, and question randomization. It includes advanced features such as a comprehensive list selection of question types, skip logic and allows you to collaborate with others on surveys. Surveys created within Qualtrics can be distributed and analyzed with its built-in toolsbranching options, and collaboration tools. Qualtrics also allows users to easily distribute surveys to participants; compile, organize, and analyze responses; and generate reports from survey data.

How do I get a Qualtrics account?

SBS faculty, staff and students with a Suffolk email address may self-enroll and create an account.  You must use your Suffolk email address.  Non-Suffolk accounts cannot be used. Go to https://suffolkbusiness.qualtrics.com and click on the " Please click here to create an account" link. This account will be immediately available to create and distribute surveys. However, the account is limited in function. Once we verify your identity, you will be given unlimited access to creating and distributing surveys.

You must use the website address Faculty and administrators, please click on the following link to submit a request for an account.  http://www.suffolk.edu/explore/57640.php

Students, your faculty will provide you with instructions for access.

Your account will be immediately approved to create and distribute surveys. 

Note
You must register at the https://suffolk.qualtrics.com site provided above. If you go to the public Qualtrics company website and create a trial account, any surveys you create or data you collect will not be accessible from the university Qualtrics site.  If you already created an account on the Qualtrics site, you will need to contact them to remove your account as users can only have one account associated with the same email address. Contact Qualtrics via e-mail anytime at support@qualtrics.com or by phone at 1-800-340-9194 (between 9am-8pm EST).

Can my students use Qualtrics?

Yes. faculty who want their students to use Qualtrics will have to provide them with a special student self-enrollment code. To obtain the code, faculty should contact the service desk at servicedesk@suffolk.edu

Students must use their Suffolk email address. Non-Suffolk accounts cannot be used. Once students self-enroll, they will have access to immediately create and distribute surveys.

Note
You must register at the https://suffolk.qualtrics.com site provided above. If you go to the public Qualtrics company website and create a trial account, any surveys you create or data you collect will not be accessible from

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our Qualtrics site.

How can I get help with Qualtrics?

  • If you are experiencing access problems (not able to create an account or not able to login to Qualtrics), please contact our office.the service desk at servicedesk@suffolk.edu.
  • Most questions can be answered by going to the Qualtrics Survey Universitywebsite. The Qualtrics website offers an extensive set of online resources.
  • Contact Qualtrics using via e-mail anytime at support@qualtrics.com or by phone at 1-800-340-9194 (between 9am-8pm EST).

I am new to Qualtrics. How do I learn more about it?

Qualtrics offers a fully-featured, self-paced Online Training Program called Qualtrics University at http://www.qualtrics.com/university. On their website you can learn by topic, get basic training, or learn more advanced functions. This is your best resource to learn about Qualtrics at your convenience.

You may also contact our office email us at servicedesk@suffolk.edu and we'll do our best to assist direct you to the appropriate resources.