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Website / Link to AdvisorTrac

http://10.18.232.111/TracWeb40/Default.html

OR

http://Trac.suffolk.edu 

Login & Password

Currently, all login and passwords are determined and entered individually.  During the 12-13 academic year we are planning to move to using your routine/daily Suffolk login and password. The testing on this is underway and may cause the occasional glitch while we sort out the bugs.

General Help

If you need a quick tip or solution while using the software for everyday needs such as making appointments, notes, email or uploading documents, feel free to contact any team member at other offices using this product.  Once you have practiced, you too will be added to this list.  By training and coaching each other we will create a support system for our unique needs. Some offices use AdvisorTrac, others use TutorTrac, but the basic functions and tools are the same.

OfficePhone
Ballotti Learning Center617-573-8235
Undergraduate Programs, SBS617-573-8345
Second Language Services617-573-8677
Writing Center617-573-8270
Math Support Center617-573-8251


Crashes

  • If the system crashes it is crashed for ALL on campus. This is usually repaired within an hour unless the situation is more complex. In the case of a complex situation you will be notified via email with an update.
  • If you believe you are the first to note a crash (example: early am, evening or weekend) please notify ALL of
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    the following personnel ASAP via email: