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| Issue | Who to Contact | Contact Info |
|---|---|---|
Computers and equipment in classrooms and labs in Sawyer and in SBS faculty and administrative offices | OTM | Walk-in Center: Mon-Fri, 8:45am-4:45pm, Sawyer 5th Floor Email: otm@suffolk.edu Call: 617-573-8524 |
Software updates and installations | OTM | |
Research software | OTM | |
Operating systems (Windows and Mac) and browsers (Internet Explorer, Firefox, Safari) | OTM | |
Client applications (Microsoft Office, Adobe Acrobat) | OTM | |
Instructional technologies (Blackboard, Collaborate, Panopto CourseCast, etc) | OTM | For Blackboard, Collaborate, and Wimba help after business hours, use: Call: 866-886-4861 |
Instructional design consultation and educational technology training | OTM | |
Suffolk email, Outlook or Umail | University Help Service Desk | Online: Service Desk Request Form Email: servicedesk@suffolk.edu Call: 617-557-2000 |
MySuffolk portal | University Help Service Desk | |
Wireless access | University Help Service Desk | |
DataTel | University Help Service Desk | |
Suffolk University web site | University Help Service Desk | |
Projectors | Sawyer Media Center | Walk-In Center: Sawyer 1142 Email: umssawyer@suffolk.edu Call: 617-573-8484 |
Professional recording of special events; audio/visual equipment | Sawyer Media Center |