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All laptops provided by to Suffolk University faculty and staff are installed with Computrace.
All laptops that are used for any aspect of University business, regardless of how it was acquired or funded, must have Computrace installed if the hardware will support it. Personal laptops that were purchased with personal funds are not included in this requirement.
The software does not track user activities or data that resides on the computer. It is only used to assist in the recovery of a laptop that is either lost or stolenComputrace must check in through an Internet connection at least once every 30 days in order to maintain the "recovery guarantee", which is part of our contracted service with the manufacturer, Absolute Software. If a laptop is lost or stolen and it hasn't reported in within 30 days, attempts to recover it would still be made but department\University may not receive replacement money in the event the laptop isn't recovered in a timely fashion. Once a laptop regularly reports in again, it is under the standard warranty.