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Responses to receiving suspicious letters or packages:

• Stay calm
• DO NOT TOUCH THE PACKAGE
• Contact the Suffolk University Police Department (SUPD) at (617) 573-8111. Please identify the location of the incident and provide the officer as much information as possible while staying on the telephone
• SUPD will contact the Boston Police Department, Boston Fire Department, Emergency Manager, and Facilities as necessary
• The Emergency Manager will contact the Incident Support Team as necessary
• If the package is opened or leaking, seal the room (close windows and lock the doors if you can do so), restrict access to the area, and verbally notify other persons in your immediate area of the threat of a suspicious substance
• If you open a letter or package that may have contaminated you, or there is some sort of foreign substance in the envelope or package, place the letter back into the envelope/package and close it back up. When you call SUPD, tell the dispatcher you have opened the envelope/package, there is a substance inside, and what you have done up to that point
• If the package is unopened, seal and leave the room, and await direction from the proper authorities
• In buildings with centrally controlled HVAC, Facilities will shut off the air supply and, when appropriate, return fans to the affected area(s)

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Suffolk University Police or other threat respondents will take responsibility for further action and will contact you if they need additional information.