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If a function or feature within Blackboard is not working, please OTM Help Desk contact Contact OTM directly.
Faculty FAQ
How do I get a course site in Blackboard for my course?
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Yes, if new instructors cannot log into Blackboard, contact OTM with your name, course, and Suffolk ID number (if known).
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Blackboard at Suffolk is not setup to allow guest access. It is only set up to allow access to courses for Suffolk instructors and enrolled students. There may be times when instructors wish to allow non-enrolled students and others to access course materials, such as during course auditing. In such cases, please contact OTM with the guest's name, course and contact information. OTM will create a student account for the users and them to your course.
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Faculty who are teaching both graduate and undergraduate students in one course often end up with two course web sites. This is because Blackboard course sites are created automatically from the course information in the Registrar's database. To merge Blackboard sites for such courses, please contact OTM , and we will manually combine the courses. This process will usually be completed in three to five business days.
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