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Want to know how long it takes to fulfill your requests? View our Support Policy to get an idea of the process



Monday thru Friday - 8:45 30 AM to 48:45 00 PM


Phone: 617-573557-85242000

Walk-In Location

The Office of Technology Management Service desk is open to walk-in visits during regular business hours.

We are located on the 5th 6th Floor of the Sawyer Sargent Hall building, adjacent to the Sawyer Computing Centerinside of the Computer Lab.

Blackboard &


Collaborate Support

For all general questions, how to's, assistance and training please contact us.

If you need Blackboard or Wimba Collaborate assistance outside of normal business hours, you may try our 24 Hour Blackboard and Horizon Wimba Collaborate support line at 866-886-4861