The ITS Help Service Desk provides technical support for University online, network, and desktop resources, serving students, faculty, and staff.
Open a Ticket
Fill out the online form to request support
Hours
Monday thru Friday - 8:30 AM to 8:00 PM
Contact
Email: helpdesk@suffolk servicedesk@suffolk.edu
Phone: 617-557-2000
Walk-In Location
The Help Desk Walk-In Center is located in 120 Tremont Street in the Suffolk University Law School building 6th floor in the computer lab and provides in-person support to students, faculty, and staff of the university.
Blackboard &
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Collaborate Support
Please contact the Suffolk University Help Desk at (617) 557-2000, 8:30 AM - 8:00 PM ET, Mon - Fri. If you need Blackboard assistance outside of these hours, you may try our 24 Hour Blackboard and Horizon Wimba Collaborate support line at 866-886-4861