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Where can I get help with Blackboard issues?

There is a 24/7 The University Help Desk that handles all Blackboard and HorizonWimba (audio/video tool) related issues. Please contact the University Help Desk at 617-557-2000.

Faculty who need help with Blackboard may contact Elaine Garofoli, SBS Educational Technologist at egarofoli@suffolk.edu or x 1112 x1112 for assistance during normal business hours.

If a function or feature within Blackboard is not working, please contact OTM at x 8524 or fill out our online support formdirectly.

Why can't I see my courses in Blackboard?

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