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Please visit the


ITS Knowledge base for more


information on Tech Requirements and Tutorials.

Help Desk Support


titleSuffolk Help Desk

Please contact Suffolk University , Help Service Desk if you encounter difficulties with MySuffolk and/or Suffolk Email.


Phone:               617.557.2000
Office Hours:      8:00AM - 8:00PM 


title24/7 Help Desk

Please contact Presidium Help Desk if you encounter technical difficulties with Blackboard , Wimba and/or Collaborate.

Contact information: 

Toll-free number: 1.866.886.4861

option 1: Collaborate/Wimba
option 2:  Blackboard