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Please visit the ITS Knowledge base for more information on Tech Requirements and Tutorials.

Help Desk Support


Suffolk Help Desk

Please contact Suffolk University Service Desk if you encounter difficulties with MySuffolk and/or Suffolk Email.

 Contact Information   

Phone:               617.557.2000
Office Hours:      8:00AM - 8:00PM 


24/7 Help Desk

Please contact Presidium Help Desk if you encounter technical difficulties with Blackboard and/or Collaborate.

Contact information: 

Toll-free number: 1.866.886.4861

option 1: Collaborate
option 2:  Blackboard
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